Introducing the NSSF SMART CARD



Gives you access to discounts on shopping

Pay for clothes, bags and more from sellers like Jumia, Amazon and more local and international sellers. Whether you are in Uganda or not, your shopping isn’t limited.

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Discounts on land

Get discounts on plots of land and other properties when you pay using your NSSF Smart Card. We have put together a range of trusted partners who will give you the best deals suitable for you.

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Great deals on construction materials

Do you need tiles or iron sheets? Our partners will give you discounted rates way below market prices, when you pay with your NSSF Smart Card.

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Deals on housing

Best deals on housing – Apartments, Condominiums etc.

Owning a home is now easy and discounted. Pay lump sum or installments with your card and become a homeowner today.

See our Partners

Unlock a smart life and Irresistible deals

INTRODUCING THE NSSF SMART CARD

Enjoy unbeatable deals on everything you need

The NSSF Smart Card comes both in prepaid and debit format powered by Centenary Bank and NSSF. The card is designed to give NSSF savers the best deals on everything you need. Both prepaid and debit cards are not linked to your NSSF account, which means, you aren’t spending your retirement money. Apply for your card today from any NSSF branch near you to unlock a smart life.

Read More about the NSSF Smart Card

Find out More about the Smart Life Account

Annual Card Fees

How to Apply

To apply, visit an NSSF branch today with the following;

valid nationa id

Valid National ID

passport size photos

Two passport size photos

50k

UGX 50,000

(Will be loaded onto your card)

nssf number

NSSF Number

OPEN A SMART LIFE ACCOUNT

Don’t need a Prepaid Card? We have something for you too

OPEN UP A SMART LIFE ACCOUNT

  • Get access to great deals
  • Access to financial training when you receive your NSSF midterm benefits through Centenary Bank
  • Great interest rates on fixed accounts and loans
  • Unbeatable discounts all year on shopping, land, housing and more

Read More about the Smart Life Account OR
Please fill in the form below and our team will contact you in 24 Hours


* We will not spam on you inbox.

50k

Contact Us

Come to our head offices or any other branch near you or Our Complaints Handling Procedure

Address

Mapeera House,Plot 44-46 Kampala Road

Toll Free Number

Tel: 0800 200555

Home Website

centenarybank.co.ug

FREQUENTLY ASKED QUESTIONS

Here is all you need to know about the NSSF SMART CARD

NSSF SMART CARD



The NSSF Smart Card is a three-in-one membership card that embeds NSSF functionality, bank functionality and a loyalty program. This card is a more functional upgrade of the earlier membership cards previously issued by the Fund.


The card forms a critical component of the Fund’s digitization strategy which is geared at leveraging new technology to improve efficiencies, customer experience and ultimately make savings a way of life for Ugandans.


It is transitioning from ordinary laminated cards to a functional Chip and PIN plastic Card, that supports various transactions, gives members access to bespoke loyalty offers and supports faster payment of NSSF benefits to its qualifying members. This card also bears the technology to enable future product innovations.


The Fund has a tripartite arrangement where it has partnered with a well-established global payment technology / card company – VISA and Centenary Bank. VISA is a global payments technology company that enables consumers, businesses, financial institutions, and governments to use electronic payments instead of cash and cheques. Centenary Bank is a duly licensed Commercial Bank in Uganda that has facilitated the issuance of the smart card. The Fund has also negotiated special discounts and offers at selected merchant outlets in Uganda.


NSSF members can do the following with the smart card;

  • NSSF Account: One can withdraw their NSSF savings upon qualification, make contributions to Voluntary savings plan, use it for member identification, view their NSSF balance and statement.
  • Bank Account: One can deposit and withdraw money from their bank accounts, pay bills, make transactions online, and on ATM and Point Of Sale machines, receive salary.
  • Loyalty benefits: You can access discounts on selected services and products at merchant outlets

The functions of the card will continue to evolve with the needs of users, new technology and innovations.


The NSSF Smart Card program is made up of two distinct but equally capable card products; the NSSF Debit Smart Card and the NSSF Prepaid Smart Card.

The Debit Card comes with an NSSF Smart Life Account maintained in Centenary Bank to help a member access more banking services whereas the Prepaid Card can be loaded with money for one to make purchases or transactions.


The NSSF Smart life account comes with the Debit card and has the following features.

  1. Minimum Account Opening balance UGX 20,000
  2. Minimum Account balance UGX 10,000
  3. Account accessible at any branch, Agent Point, CenteMobile and ATM.
  4. Issuance of monthly electronic account statements
  5. Transaction SMS alerts
  6. Does NOT Attract monthly account maintenance fee
  7. Permits cash withdrawal by completing a withdrawal voucher or over the ATM using the NSSF Smart Card.
  8. Permits deposit/credit by way of cash, ATM Machine, transfer, mobile banking, cheque, and any acceptable means of deposit.
  9. The account is operated in local currency (Uganda shillings)

Debit Card requirements

  1. Customer’s NSSF number
  2. National ID
  3. One Passport photograph
  4. Card initial balance of UGX 20,000

Prepaid Card requirements

  1. NSSF number
  2. National ID
  3. One Passport photograph
  4. Card initial balance of UGX 50,000

Members can apply for the NSSF Smart card today by logging on www.nssfug.org/ smartcard or by walking to any of the NSSF or Centenary bank branches countrywide. Terms and conditions apply. You can also either call NSSF or Centenary Bank toll free lines; 0800286773 or 0800200555/0800335344 respectively for more details.


The card has an improved functionality and has been linked to Centenary Bank’s payment system that includes Mobile transfers, Agent banking, ATM, POS, Interbank transfers, and Internet banking.


The card is chip and pin enabled and issued to new and existing members on demand.


It is also linked to the member’s bank account held in Centenary Bank to support timely benefit payments at the point the member is exiting the Fund.


Like any Payment Card, for security and durability reasons, the NSSF Smart Debit Card expires after 5 years whereas NSSF Smart Prepaid Card expires after 3 years. After this period, members can apply for a card replacement at a fee.


The NSSF Smart Card is issued free but attracts competitive charges when a member transacts. These charges are as indicated below;

Table 1: NSSF Smart Card charges

Debit Card Fees (Ugx)
Card replacement 15,000
Annual card fees 10,000
ATM card withdrawal on Centenary Bank ATM 1,000
ATM card withdrawal on Interswitch Network 1,500
ATM card withdrawal on other VISA enabled ATM Domestic 5,000
ATM transaction receipt 100
ATM card withdrawal on VISA enabled ATM International 4% of transaction value plus 5% for forex mark-up
Balance inquiry on Centenary Bank ATM 300
Balance inquiry on Interswitch ATM Network 600
Balance inquiry on other VISA enabled ATM Domestic 2,500
Balance inquiry on VISA enabled ATM International 5,000
Mini statement on Centenary Bank ATM 600
Mini statement on other VISA enabled ATM Domestic N/A
Mini statement on VISA enabled ATM International N/A
POS purchase Domestic Nil
Cash advance on other VISA enabled ATM Domestic N/A
Cash advance POS centenary bank 1000 - 7000
POS purchase on other VISA enabled POS Domestic Nil
POS purchase on VISA enabled ATM International 2.5 USD plus 5% for forex mark-up
POS balance inquiry N/A
E-commerce/Online purchase - Domestic 2,000
E-Commerce/Online purchase - International 2.5 USD plus 5% for forex mark-up
Prepaid Card Fees (Ugx)
Card replacement 15,000
Annual card fees 10,000v
Load/ reload fee 2,500v
ATM card withdrawal On-Us (Centenary ATM) 1,750
ATM card withdrawal Off-Us domestic (other VISA enabled ATM) 5,000v
Atm card withdrawal on VISA enabled ATM International 4% of transaction value plus 5% for forex mark-up
ATM balance inquiry check On-Us 500
ATM balance inquiry check on other VISA enabled ATM Domestic 2,500
ATM balance inquiry check on VISA enabled ATM International 5,000
ATM mini statement On-Us 500
POS purchase domestic Nil
POS purchase International 2.5% of the transaction value + 5% for forex mark-up
E-commerce/Online domestic 2,000
E-commerce/Online international 2.5% of the transaction value + 5% for forex mark-up

Whereas it is NOT mandatory for all existing and new members to opt in for this new card, the Fund encourages its members to sign up for the card in order to access the numerous benefits provided.


Yes. NSSF will no-longer issue out any other form of member card apart from this new Smart card. Members with the old card can choose to retain them for identifications and record purposes or can apply for this new card. The old card will be disregarded upon acquisition of the new card.


The new NSSF Smart card allows you to withdraw your benefits ONLY upon qualification under the presiding conditions in the NSSF Act.



SMART LIFE ACCOUNT


A special savings account targeted at NSSF contributing members that qualify for the various benefits and desire to save their money for several.


The Account is intended for both existing and new NSSF members


This account is opened instantly.


No, this account is designed for Ugandan Nationals.


YES. The Visa debit card is free.


NO.


There are no restrictions on this account and customers can enjoy all services of the Bank


The interest rate is tired between 4% - 8% as below

  • Ushs.1 to Ushs.4,999,999 at 4%
  • Ushs.5 million to Ushs.9,999,999 at 5%
  • Ushs.10 million to Ushs.19,999,999 at 6%
  • Ushs.20 million to Ushs.29,999,999 at 7%
  • Ushs.30 million and above at 8%

The interest rate is tired between 4% - 8% as below

  • Free VISA debit card
  • Attractive interest
  • No monthly Account management fees
  • Instant transaction alerts

6 months without activity according to bank policy.


  • Opening balance Ushs.20,000
  • Minimum balance UShs.10,000
  • Account accessible at any branch, Agent, CenteMobile & ATM
  • Transaction alerts
  • Does NOT Attract monthly account maintenance fee
  • Permits deposit/credit by way of cash, wire, mobile banking, cheque and any acceptable means of deposit.
  • The account will be operated in local currency (Uganda shillings)

  • Fully filled account opening forms
  • Copy of valid Identity Card
  • One (1) recent Passport photos.
  • Account opening balance

  • NB: Account opening via the Tabs will only require a customer to have a valid National ID

One call the Bank’s customer care department on toll free 0800 200555 / 0800 335344